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Vestie Terms of Service

Effective date: June 22, 2026

These Terms of Service govern access to and use of Vestie, including Vestie Storefront, Vestie Creations, and related services.

Vestie is provided by Vestie Spółka z ograniczoną odpowiedzialnością, ul. Wielicka 42/B3, 30-552 Kraków, Poland, KRS 0001243423, NIP 6793366991, REGON 544842597.

By clicking to accept these Terms when creating or accessing an account, you agree to these Terms on behalf of the business you represent. If you later access or use the Service as an authorized user, your use remains subject to these Terms.

1. Business Use

Vestie is intended exclusively for business and professional use and is not offered to consumers. Each individual who accesses or uses the Service must be at least 18 years old.

If a brand is owned or founded by a person under 18, its agreement with Vestie must be entered into, and its account operated, solely by an adult legal representative or another adult duly authorized to act for the business. A person under 18 may not access or use the Service.

The individual accepting these Terms represents that they are at least 18 years old and have authority to bind the Customer. Each other user represents that they are at least 18 years old and authorized by the Customer to access and use the Service.

In these Terms, “Customer” means that business and “you” means both the Customer and its authorized users.

2. The Service

Vestie helps fashion brands connect Instagram content and shop products through:

  • Storefront, a content-driven shopping layer displayed on the Customer’s website;
  • Creations, an AI-assisted tool for generating product and editorial visuals;
  • related onboarding, analytics, product-matching, support, and account-management features.

Vestie may review and approve accounts before making the Service available.

Features, limits, integrations, and functionality may change as the Service develops.

3. Accounts and Instagram Connection

Vestie currently uses Instagram Login for account creation and authentication.

You are responsible for:

  • maintaining control of your connected Instagram account;
  • ensuring that account and business information is accurate;
  • protecting access to your account;
  • promptly notifying Vestie of unauthorized access;
  • ensuring that each person using the account is authorized by the Customer.

Your use of Instagram and Meta services remains subject to their respective terms and policies. Vestie is independent from Meta and Instagram and does not control their availability, permissions, APIs, or review processes.

Changes made by Meta, Instagram, ecommerce platforms, or other providers may affect or prevent parts of the Service from operating.

4. Customer Content

“Customer Content” includes content and information submitted, uploaded, connected, or made available through the Service, including:

  • Instagram profiles, posts, captions, media, and insights;
  • shop and product information;
  • product photographs and other uploaded images;
  • trademarks, logos, instructions, and creative references.

The Customer retains all rights it has in its Customer Content.

The Customer grants Vestie a non-exclusive, worldwide, limited license to host, copy, process, modify, transmit, and display Customer Content only as reasonably necessary to provide, secure, maintain, support, and troubleshoot the Service for the Customer, subject to Section 8 and the DPA where applicable. Vestie may sublicense those rights solely to its service providers and subprocessors to the extent necessary for them to provide services to Vestie for those purposes. Vestie will handle Meta and Instagram data in accordance with applicable Meta terms and will not use, or authorize its service providers to use, Customer Content to train artificial-intelligence models except with the Customer’s express agreement.

The Customer represents that it owns or has all permissions required to use Customer Content and authorize Vestie to process it. The Customer must not submit content that infringes intellectual-property, privacy, publicity, confidentiality, or other third-party rights.

5. AI-Generated Content

Creations uses third-party artificial-intelligence services to generate images and other content from Customer Content and instructions.

Vestie does not claim ownership of generated content. As between Vestie and the Customer, the Customer may use generated content for its business and commercial purposes.

To the extent Vestie owns any intellectual-property rights in generated content, Vestie grants the Customer, for the entire duration of those rights and to the fullest extent permitted by law, a worldwide, royalty-free, transferable, and sublicensable license to reproduce, record, modify, adapt, combine, distribute, market, display, perform, communicate and make available to the public, and otherwise use that generated content for commercial and non-commercial purposes in all media and formats known when the license is granted. Vestie will not revoke or terminate this license except where mandatory law requires otherwise. To the extent legally permitted, Vestie consents to modification and use of the generated content without attribution to Vestie. Any transfer requiring written form or further identification of fields of exploitation must be documented separately.

Generated content may not be unique. Similar or identical content may be generated for other users. Vestie does not guarantee that generated content:

  • qualifies for copyright or other intellectual-property protection;
  • is unique or exclusive;
  • is accurate or suitable for a particular purpose;
  • does not resemble existing people, products, trademarks, designs, or works;
  • is free from third-party claims.

The Customer must review generated content before publishing or otherwise using it. The Customer remains responsible for its publication and use, including any legally required AI disclosure, attribution, permission, or clearance.

6. Storefront Deployment

The Customer authorizes Vestie to display the Customer’s connected content and products through Storefront.

The Customer is responsible for:

  • lawfully installing and operating Storefront on its website;
  • maintaining its website, ecommerce system, and product information;
  • providing legally required notices to website visitors;
  • handling its own website-level privacy, cookie, and consent obligations;
  • ensuring that product descriptions, prices, availability, and offers are accurate.

Vestie’s processing of personal data is described in the Vestie Privacy Policy.

7. Analytics and Aggregate Information

Vestie may measure interactions occurring within Storefront to operate and improve the Service, prepare performance reports for the Customer, and support Vestie’s product and business decisions.

Vestie acts as an independent controller for Storefront usage and performance data collected for service operation, reliability, troubleshooting, product improvement, performance measurement, internal analytics, business planning, and demonstrating the effectiveness of Vestie, as described in the Privacy Policy.

Vestie may create and use aggregated or anonymized statistics that do not identify the Customer, its authorized users, or individual visitors. Vestie may use those statistics for analytics, benchmarking, research, business planning, and demonstrating product outcomes. Vestie may identify the Customer or publish Customer-specific results only with the Customer’s prior permission.

8. Data Protection

Each party will comply with applicable data-protection law.

Vestie acts as an independent controller for account management and authentication, business contacts and communications, security and general service administration, Storefront telemetry and analytics, product improvement and performance measurement, business analytics and commercial decisions, and legal and compliance processing, as described in the Privacy Policy.

If and to the extent Vestie processes Customer Personal Data contained in Customer Content solely on the Customer’s behalf as a processor in providing the Service, the Vestie Data Processing Addendum applies and is incorporated into these Terms.

The Customer is responsible for establishing a lawful basis, providing required notices, obtaining required permissions or consents, and issuing lawful documented instructions for personal data it makes available to Vestie. These responsibilities do not limit Vestie’s own obligations under applicable data-protection or ePrivacy law.

9. Fees

Fees, plan limits, billing periods, payment dates, and included services are specified in the applicable proposal, order form, invoice, or other written commercial agreement.

Unless agreed otherwise:

  • fees exclude applicable taxes;
  • the Customer must pay invoices by their stated due date;
  • fees already paid are non-refundable except where these Terms or mandatory law provide otherwise;
  • failure to pay may result in suspension or termination.

10. Acceptable Use

You must not use the Service to:

  • violate applicable law or third-party rights;
  • process content without the necessary authority;
  • create unlawful, deceptive, defamatory, discriminatory, or harmful content;
  • impersonate another person or business;
  • distribute malware or interfere with the Service;
  • bypass security, usage limits, or content-safety measures;
  • reverse engineer or attempt to extract the Service’s source code, models, or internal systems except where applicable law expressly permits it;
  • provide unauthorized third parties with access to the Service;
  • use the Service to develop or train a competing model or service;
  • violate Meta, Instagram, or applicable third-party platform rules.

Vestie may investigate suspected violations and restrict access where reasonably necessary.

11. Intellectual Property

Vestie and its licensors retain all rights in the Service, including its software, interfaces, designs, workflows, branding, documentation, and underlying technology.

Except for the limited right to use the Service under these Terms, no Vestie intellectual-property rights are transferred to the Customer.

If you provide feedback or suggestions, Vestie may use them without restriction or payment, provided this does not grant Vestie ownership of Customer Content.

12. Confidentiality

Each party must protect non-public information received from the other party using reasonable care and may use it only for the relationship governed by these Terms.

This obligation does not apply to information that:

  • is publicly available without breach;
  • was already lawfully known;
  • is independently developed;
  • is lawfully received from another source;
  • must be disclosed by law or a competent authority.

A party may disclose confidential information to its employees, professional advisers, contractors, and service providers who need it for the relationship and are bound by appropriate confidentiality obligations.

These confidentiality obligations continue for five years after termination, except that trade secrets remain protected for as long as they qualify as trade secrets.

13. Service Availability

Vestie will use reasonable efforts to operate and support the Service. Unless separately agreed in writing, Vestie does not provide a guaranteed uptime, response time, or service-level agreement.

The Service may be interrupted by maintenance, security incidents, infrastructure failures, third-party services, or changes to external platforms.

Vestie may modify or discontinue features. If a change materially reduces the principal functionality of an ongoing paid Service, Vestie will provide at least 30 days’ advance notice unless the change is urgently required by law, security needs, or a third-party platform requirement. The Customer may terminate the affected Service before the change takes effect and receive a pro-rata refund of prepaid fees for the unused period after termination.

14. Suspension and Termination

The Customer may stop using Vestie and delete its account at any time, subject to any outstanding obligations under a separate commercial agreement.

Vestie may suspend access immediately where reasonably necessary because of:

  • breach of these Terms;
  • non-payment;
  • unlawful or abusive use;
  • security risk;
  • third-party platform requirements;
  • conduct that may harm Vestie, its users, or others.

Vestie may terminate access immediately for unlawful or abusive use, a security risk, an irremediable material breach, or non-payment after notice. For another remediable material breach, Vestie will provide written notice and at least 14 days to cure before termination.

Vestie may discontinue the Service for other reasons by providing at least 30 days’ notice. If Vestie discontinues a paid Service for reasons unrelated to the Customer’s breach, Vestie will refund any prepaid fees covering the period after termination.

Account deletion and data retention are handled according to the Privacy Policy and Data Deletion Instructions.

Sections intended by their nature to continue after termination—including payment obligations, intellectual property, liability, confidentiality, and governing law—remain effective.

15. Disclaimers

The Service is provided on an “as available” basis.

To the maximum extent permitted by law, Vestie does not guarantee:

  • uninterrupted or error-free operation;
  • continued access to third-party platforms or APIs;
  • particular sales, engagement, conversion, or business results;
  • the accuracy of AI-generated or automatically imported content;
  • that generated content will be unique or legally protectable.

The Customer is responsible for deciding whether the Service and its outputs are appropriate for its business.

16. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, consequential, or special damages, including lost profits, lost revenue, lost opportunities, or loss of goodwill.

Vestie’s total aggregate liability arising from the Service or these Terms is limited to the greater of (a) the fees paid or payable by the Customer to Vestie for the Service during the 12 months preceding the event giving rise to the claim and (b) PLN 500.

These limitations do not apply to intentional misconduct or any liability that cannot legally be excluded or limited.

17. Changes to These Terms

Vestie may update these Terms to reflect changes to the Service, applicable law, or third-party requirements. Changes will not apply retroactively.

Vestie will provide at least 30 days’ notice of material changes affecting an ongoing paid Service, unless an earlier change is required by law, security needs, or a third-party platform requirement. The Customer may terminate the affected Service without penalty before the change takes effect, notwithstanding any remaining commitment period, and Vestie will refund prepaid fees covering the unused period after termination. Where applicable law requires express acceptance, the updated Terms will not bind the Customer until that acceptance is provided.

18. Governing Law and Disputes

These Terms are governed by Polish law.

Any dispute that cannot be resolved amicably will be submitted to the Polish courts having jurisdiction over Vestie’s registered office, unless mandatory law requires otherwise.

19. General Provisions

If any provision is found invalid or unenforceable, the remaining provisions remain effective.

A failure to enforce a provision does not waive the right to enforce it later.

The Customer may not transfer these Terms without Vestie’s written consent. Vestie may transfer them as part of a merger, restructuring, financing, or sale of its business or relevant assets.

These Terms, the Data Processing Addendum where applicable, and any applicable commercial agreement constitute the agreement between Vestie and the Customer concerning the Service. The Privacy Policy describes Vestie’s independent-controller processing and general privacy practices but does not modify the parties’ commercial obligations under these Terms.

If documents conflict, the applicable order form or commercial agreement controls for commercial and service-specific terms, the Data Processing Addendum controls for processing performed by Vestie on the Customer’s behalf, and these Terms control for all other matters unless the parties expressly agree otherwise.

Vestie may provide notices under these Terms by email to the address associated with the Customer’s account or through a prominent notice within the Service. The Customer must keep its contact information current. Notice by email is deemed received on the first business day after it is sent, unless Vestie receives a delivery-failure notification.

Neither party is liable for delay or failure caused by circumstances beyond its reasonable control, except that this does not excuse payment obligations for Services already provided. The affected party must take reasonable steps to limit the impact and resume performance.

20. Contact

Vestie Spółka z ograniczoną odpowiedzialnością
ul. Wielicka 42/B3
30-552 Kraków, Poland

Email: [email protected]